Definitions

Seller is Life Style LLC, which sells retail services/goods by Gift Cards to any individual or legal entity (Buyer) who applies in accordance with the terms of the standard Contract form.

Buyer is any natural or legal person who has joined these Rules for the sale of services/goods by Gift Cards in accordance with the terms of the standard Contract form.

A plastic gift card is a card with an individual number designed to account for the Seller’s obligations to the Buyer to provide services at the LS beauty salon or transfer perfumes and cosmetics to him in accordance with these Rules and the Agreement.

An electronic gift card (virtual card) is an electronic gift certificate purchased by the Buyer in the Seller’s online store, sent to the Buyer by SMS with the image of the certificate having an individual number designed to account for the Seller’s obligations to By the Buyer for the transfer of goods or services to him in the beauty salon in accordance with these Rules and the Contract.

A gift card is a plastic or electronic gift card.

Gift coupon is a paper certificate, card, coupon or any other document designed to take into account the Seller’s obligations to the Buyer to provide him with beauty salon services, discounts or other rights, issued by the Seller as part of individual marketing campaigns, the terms of issue and turnover of which are determined by the rules of such marketing campaigns, publicly posted by the Seller.

Fraudulent operation is an operation performed using a Bank Card/A Token or Bank’s Services that is claimed by the Payment System, the Issuing Bank, or the Bank as fraudulent and/or disputed by the cardholder and/or the payer. Statements from Issuing Banks and/or confirmations from Payment Systems (including representative offices of the specified Payment systems in the Russian Federation), statements from cardholders, and warnings from the Seller’s internal services responsible for information and economic security issues received through any communication channels.

1. Gift card Refund terms

1.1. The Gift Card can be returned to the Seller provided that the Buyer presents the Gift Card (if the electronic card is subject to return, it is sufficient to present the phone number to which the card is linked);

1.2. In case of purchase of a gift card by an individual for personal needs, the refund is carried out according to the following rules:

1.2.1. Funds are subject to refund in the same way as the Gift Card payment was made.

1.2.2. If the Gift Card was paid in cash, the refund will be made in cash.;

1.2.3. If the Gift Card was paid by bank card, the refund is made by transferring to the bank card from which the payment was made. At the same time, a refund is made upon presentation of the same bank card with which the payment was made.

1.2.4. The refund of the Gift Card purchased by an individual is made within 10 calendar days. The terms of crediting funds to the applicant’s account are determined by the working conditions of his bank.

1.3. In case of purchase of a gift card by a legal entity, in order to comply with the Federal Law “On Countering the Legalization (Laundering) of Proceeds from Crime and the Financing of Terrorism” dated 08/07/2001 N 115-FZ, the refund is made to the current account of the legal entity from which the gift cards were paid. To refund funds to the current account of a legal entity, you need a letter signed by its authorized representative confirming the refund of funds for a previously paid gift card.

1.3.1. In case of return of a gift card purchased by a legal entity, a penalty in the amount of 3% of the original face value of the gift card is deducted from the legal entity.

1.3.2. The refund of the Gift Card purchased by a legal entity is made within 30 calendar days. The terms of crediting funds to the applicant’s current account are determined by the working conditions of his bank.

1.4. If the Gift Card was paid in a mixed way (partly in cash, partly by bank card), the refund is made using the methods specified in clauses 2.2. and 2.3. depending on how the majority of the Gift Card value was paid. So, if more than 50% of the value of the Gift Card was paid in cash, the refund is made in cash; if more than 50% of the value of the gift card was paid by credit card, the refund is made to the bank card.

1.5. If the message with the link to the electronic gift card is deleted, it can be requested again by contacting the Seller – LS beauty salon. If a plastic gift card is lost, it cannot be restored, since the plastic gift card is a bearer document.

1.6. An electronic gift card is not subject to return to the sender of the electronic gift card after its transfer to the Recipient of the electronic gift card.

1.7. In case of refund of Funds for gift cards, the Contract of retail purchase and sale of gift cards will be considered terminated.

1.8. The basis for a refund is an Application for a refund for a gift card sent by the Buyer to the Seller and the return of the plastic gift card to the Seller.

The application should specify: the nominal value of the gift card, its number and date of purchase (cash receipt or other document confirming payment for the goods), the reason for the refund.

1.9. If you request a refund for a gift card remotely, you should send an email to the Seller’s email address: salon-ls@mail.ru . A signed or scanned Application should be attached to the letter, as well as a copy of the passport page, as any cash transaction (including refund) is required. It is strictly regulated by Federal Law No. 115-FZ dated 08/07/2001 “On Countering the Legalization (Laundering) of Proceeds from Crime and the Financing of Terrorism.” By virtue of art. 6, art. 7 of the specified law, a beauty salon, as an organization that carries out transactions with monetary funds, is obliged to identify the Client/The buyer and establish the beneficial owner (the person who ultimately receives the funds). This requirement is aimed at preventing fraudulent schemes and protecting the rights of bona fide consumers.

After receiving the full package of documents, the Seller will consider the application within the time limit prescribed by law – 10 calendar days.

2. Rules for the turnover of gift coupons.

2.1. The rules of turnover of gift coupons are not regulated by these Rules. The Seller regulates the conditions for the turnover of gift coupons within the framework of individual marketing campaigns, the terms of which are publicly posted by the Seller.

3. Final provisions

3.1. These Rules come into force from the moment of posting on the Website www.salon-ls.com . and they are valid until they are recalled by the Seller.

3.2. The Seller reserves the right to amend the terms of the Rules and/or revoke the Rules at any time at its discretion. The Buyer agrees and acknowledges that making changes to these Rules entails making these changes to the Contract concluded and in force between the Seller and the Buyer, and these changes to the Contract come into force simultaneously with such changes to these Rules.

3.3. The terms and conditions specified in the Rules, which are binding on the Parties, are supplemented and amended by the Seller at its sole discretion and brought to the attention of Buyers by posting a new version on the Website www.salon-ls.com .

Public offer for the purchase of gift certificates (from 03/01/2025)